Community Emergency Treatment

Inform the emergency care provider to report your emergency treatment to the VA Centralized Emergency Care Reporting Center as soon as possible after your treatment starts by using the VA Emergency Care Reporting portal or calling the VA 72-Hour Notification Hotline.

VA 72-Hour Notification Hotline:VA 72-Hour Notification Hotline:
844-72HRVHA (844-724-7842)

You, or someone acting on your behalf, can also report the emergency treatment to VA. VA should only be notified once, and ideally that notification is from the community emergency facility where treatment is being conducted. If you have an urgent or emergent need to coordinate care or transfer to a VA medical center (VAMC), contact the nearest VAMC immediately.

Notifying VA of an emergency event allows covered Veterans to have their emergency treatment authorized by VA. Failure to report emergency care to VA within 72 hours of the start of the emergency treatment may impact your eligibility for VA to cover the cost of treatment. However, even if the notification to VA did not occur timely, the emergency treatment may still be eligible for VA reimbursement.